Harley Street Practice Says Low Volume is ‘Key’ For Quality

A father‑and‑son dental practice in London’s prestigious Harley Street district has said that keeping patient numbers deliberately low is central to providing a better experience and safeguarding wellbeing. 

Bass Orthodontics was founded by Neville Bass in 1965 and is now run by his son Anton Bass, an American trained specialist working with all ages including children, teenagers and adults.

Their website mentions how their values focus on quality rather than quantity, ensuring every person who walks through their doors feels comfortable, listened to and genuinely cared for.

“Many Orthodontic practices focus on a high-volume patient turnover,” explains Bass.

“But ultimately this means that patients are rushed out the door and not always given the quality time, and they may not be seen by the specialist who runs the practice which a lot of patients want.”

“As a practice reaching its 60th anniversary, we maintain the philosophy that being a low-volume practice is essential to give our patients the necessary time and provide quality treatment. Patients will get to see the lead practitioner and feel that they are getting really valuable time and treatment.”

Their approach, by contrast, is to manage appointment schedules so that the waiting area is calm, interactions are relaxed and there is enough time during consultations for proper discussion and explanation. According to the practice, this slower‑paced model contributes to better overall patient comfort and a more positive experience of dental care.

Staff at the Harley Street surgery say that the quieter environment, from the reception area to each treatment room, helps reduce anxiety, particularly for people who feel nervous about visiting the dentist. Many patients, they note, are sensitive to background noise and packed waiting rooms, and a lower volume of people can make an immediate difference to their state of mind before treatment begins.

With 1 out of 4 orthodontic patients now adults, they have been ahead of the trend of invisible practices. Most patients will be familiar with Invisalign®, but Bass uses their own Clearline® aligner system.

Using the latest 3D technology and elite software, Dr Bass will personally assess your teeth and design your invisible brace. This offers full control over designing the aligners to give you the optimum smile, it allows for faster completion and competitive pricing.

Bass Orthodontic’s speciality is straightening teeth for people of all ages, with a superb track record with early interventional orthodontics. Working with children from as young as 7, Bass helps to correct their jaw development and avoid issues such as tooth crowding and prominent upper teeth such as overbites.

“Many patients and parents think that orthodontics starts around teenage years, but this is not always the case. The opportunity to treat children from 7 years olds can have an enormous impact in terms of how their teeth and jaws will develop in later years – and this has a life changing effect on daily activities such as eating, chewing, breathing and sleeping.”