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101Dentist.com Forums / Dentistry Discussions / General Discussions / Best Practice Software to Use?
Posted:  Oct 20 2005 06:55
I am an associate in a practice in Dallas, and we are currently having issues with our PracticeWorks software.  The main issues concerning the software are that it does not correctly generate issurance billing among other things, and there is a severe lack of customer support.  We have tossed around the idea of switching to another type of software alotgether, but we are concerned that that might bring aobut more issues than we currently have.  If anyone has any experience working with practiceworks ro other types of software in office, please put a reply so that I can get an idea about what works and what doesn't.  Thanks!

Dr. Martin
Posted:  Nov 01 2005 13:10
I am the office manager of a practice in Raleigh, NC and have previously temped all over our county and beyond, using all the software available at all the different offices. My favorite by far is Dentrix. The customer service is never lacking. I would say that EagleSoft is a close second. I would not get Easy Dental which is an "easier" version of Dentrix because Dentrix has so many useful extras. Good Luck!