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101Dentist.com Forums / Dentistry Discussions / General Discussions / Best Practice Software to Use?

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Posted: Oct 20 2005 06:55
Registered User Currently Offline	Posts: 1 Join Date: Oct 2005
I am an associate in a practice in Dallas, and we are currently having issues with our PracticeWorks software. The main issues concerning the software are that it does not correctly generate issurance billing among other things, and there is a severe lack of customer support. We have tossed around the idea of switching to another type of software alotgether, but we are concerned that that might bring aobut more issues than we currently have. If anyone has any experience working with practiceworks ro other types of software in office, please put a reply so that I can get an idea about what works and what doesn't. Thanks! Dr. Martin

Posted: Nov 01 2005 13:10
Registered User Currently Offline	Posts: 2 Join Date: Nov 2005
I am the office manager of a practice in Raleigh, NC and have previously temped all over our county and beyond, using all the software available at all the different offices. My favorite by far is Dentrix. The customer service is never lacking. I would say that EagleSoft is a close second. I would not get Easy Dental which is an "easier" version of Dentrix because Dentrix has so many useful extras. Good Luck!

Posted: Mar 18 2010 09:46
Registered User Currently Offline	Posts: 1 Join Date: Mar 2010
Hi Dr. Martin, I understand your annoyance, there are lots of software companies that just aren't giving the kind of support that they promise. The clinic I work in just switched to the dental softwareby Curve Dental and they are doing a great job. Hope this information helps. Good luck with your practice! Gwen

Posted: Mar 21 2010 20:39
Registered User Currently Offline	Posts: 82 Join Date: Mar 2009
it is in the customization that Practiceworks falls mainly short... In the many years that I have had Practiceworks, I have not at all been able to master the custom function... It more or less requires a computer language background to master it this should not be the case for a vital dental tool.. Dentist st Petersburg

Posted: Apr 15 2010 07:46
Registered User Currently Offline	Posts: 1 Join Date: Apr 2010
Wendy -- Quote: The clinic I work in just switched to the Dental Software by Curve Dental and they are doing a great job I have heard a lot of good things about curve dental and I am thinking of switching over as well. Can you give me any more details? Have you been happy with the switch then?

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